SERVICE COMMITMENT

Warranty
SOUEAST guarantees to provide every customer a comprehensive warranty policy.

Every SOUEAST authorized workshop can provide you high-quality warranty service.
SOUEAST Warranties: 10 years engine, 8 years battery, 6 years general
Genuine Parts
Utilizing genuine parts ensures the safety and reliability of your vehicle throughout its lifecycle.

Our authorized workshop maintain a sufficient stock of genuine parts to promptly meet your repair needs.

When you purchase genuine parts from authorized workshop, you are also entitled to a separate warranty for these parts.
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SOUEAST is committed to listening to customer feedback. Your suggestions help us provide better service.
SOUEAST at your service

FAQ

Frequently asked questions

Quickly find answers to the most frequently asked questions about our vehicles, our services and the SOUEAST universe.

01

How long is the warranty?

Service artwork shows 10-year engine, 8-year battery and 6-year general cover. Confirm cover for your VIN at a dealership — this is not a price grid.

02

How do I book a service appointment?

Through the contact form or 05 20 48 20 55, at authorised workshops in Casablanca, Rabat and Marrakech. No opening hours are invented here.

03

Are spare parts genuine?

The Service page refers to authorised workshops. Parts are requested at a dealership; no parts prices are published on soueast.ma.

04

What should I do if the vehicle breaks down?

Contact the network: 05 20 48 20 55 or contact.html. The page also describes roadside assistance: confirm the path for your vehicle at a dealership.